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Grievance Redressal

Last updated:

As required under India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Grievance Officer

Name: [Add Name]
Designation: Grievance Officer, Whats New
Email: mail@pushap.in
Office hours: Mon–Fri, 10:00 AM – 6:00 PM IST

How to File a Grievance

  1. Email the Grievance Officer with the URL of the article in question.
  2. Describe the grievance: factual error, defamation, copyright violation, privacy breach, etc.
  3. Provide supporting documents or evidence where applicable.
  4. Include your name and contact details.

Acknowledgement & Resolution

  • We acknowledge every grievance within 24 hours.
  • We aim to resolve grievances within 15 days of receipt.
  • For takedown requests under court order or law, we comply within 36 hours of receipt.

Self-Regulatory Body

Unresolved grievances may be escalated to the appropriate self-regulatory body or to the Ministry of Information and Broadcasting (Government of India).